Conflict Resolution

by Bryana Nelson

Does conflict seem like a bad thing that you try to avoid? Well, sorry to say, that no matter how much we try to avoid it, we will still find ourselves involved in it. Even if you are the silent one, you still feel the repercussions of the conflict going on around you. Have you ever had a disagreement with someone and “fight or flight” just aren’t an option, or does it just not seem worth involving the courts? Maybe your job involves dealing with difficult people and situations. Do you wish your friends or family members would just get over it already? Well, have you ever thought that these situations can actually create a more positive relationship than before or may create unique options and answers for you and those involved? Mediation or Conflict Resolution training is an opportunity that can help provide you with these possibilities. Mediation is a voluntary opportunity for people to work out their differences with the help of a trained Mediator. Conflict resolution training equips you with the basics of conflict and how to approach it. It can also be tailored to meet the specific needs of your group.

In face-to-face mediation, the Mediator will arrange a place and time to meet that is convenient to all involved. The parties will be encouraged to speak about their concerns and also their interests, and what they would like the outcome to look like. The Mediator is impartial and has no vested interests in the parties’ situation or the outcome, so any agreement the parties would come to would be of their own design. The Mediator’s role is to help the parties communicate effectively and help them reach an agreement that is best for the parties’ involved.

Mediation not only helps to build and maintain positive relationships between people but it also strives to strengthen communities as people learn to constructively interact with one another. It has been used to help neighbors manage their differences, help offenders make amends with the victims of their crimes, landlord’s and tenant’s to get along, help disputing co-workers to learn how to best utilize each other’s differing and equally valuable perspectives, and families to work out difficult situations.

The scope of Mediation and conflict resolution training is wide and can benefit people of all ages. Children and adults can learn that conflict can be a positive thing, that there are different ways of handling conflict besides fight or flight, and also how conflict left alone can sometimes escalate into something that can be devastating to relationships, families, and communities. In order to better understand the situation you are in, you have to take a good look at where it started and at those involved. A trained Mediator is able to help you do this.

For more information regarding Mediation or Conflict Resolution training, please call Mediation Services for Adams County at 717-334-7312. MSAC is available to speak to you and/or your group regarding the benefits of mediation and conflict resolution training. Se habla Espanol.