CONFLICT RESOLUTION TRAINING OPPORTUNITY AT MEDIATION SERVICES OF ADAMS COUNTY

Conflict Resolution Training

Conflict Resolution Training

Rev. MATTHEW JURY

January 29, 2016

Conflict Resolution Training Opportunity at Mediation Services of Adams County

A football team trains regularly to handle the pressure of a game situation. While the athletes may study tapes of their opponents to learn their strategies and tendencies, they cannot predict exactly what the other team will do in a game. Training helps a team to explore alternative plays so they understand how to act and to respond under pressure.

We all face pressure daily, some of which we cannot predict or prevent. Few pressures weigh more heavily on us than conflict with others. Sometimes the stress is easily and quickly handled. Other times, the problem continues day in and day out with no end on the horizon. The uncertainty of conclusion itself aggravates us. What do you do when you have tried everything you know to do and said everything that needs to be said?

Consider conflict resolution training. Classes taught by certified trainers guide the class through the different steps of conflict resolution, also called mediation. You will learn about different perspectives and conflict styles. One session teaches skills such as overcoming communication blocks or barriers, using listening skills and reframing statements for clarification.

Participants are taught to identify problems and mutual interests as well as how to evaluate problem-solving ideas. The classes also learn how to prepare a written agreement with specific, measurable steps for both sides of a dispute. Between the course sections are enjoyable and practical break out sessions and role-playing scenarios. Elly Cleaver, retired Federal Government Alternative Dispute Resolution Specialist, will lead this year’s training.

When you complete the twenty-two hour course, you are a certified mediator. You will be surprised how often you use your negotiating skills in daily life. You will also have the option to volunteer your skills to Mediation Services of Adams County (MSAC). As need arises, our intake coordinator contacts individuals on our mediation team to negotiate between parties that contact MSAC. We offer other opportunities to advance your negotiating skills through other training events.

Who would benefit from mediation training? Anyone involved in customer service, sales, management, teachers, volunteers in community service agencies and organizations, and local government officers would benefit especially. The conflict resolution principles also benefit couples and families. In short, if you deal with people daily, you would find great value in the training sessions. As a pastor, I would encourage church leaders at all levels to consider conflict resolution training. Peacemaking lies at the heart of church leadership, and training will equip you to bring peace to a situation in your ministry.

The next MSAC training classes will be held at Gettysburg College’s Glatfelter Hall on April 1 from 1-5 pm, April 2 from 9 am – 5 pm, April 8 from 1-5 pm, and April 9 from 9 am – 5 pm. A registration fee of $275 is due by March 18. We offer one $75 scholarship for each non-profit organization represented at the training. For further information, please visit us online or send an email to mediationac@yahoo.com or call our helpline at (717) 334-7312.

Rev. Matthew Jury pastors Grace Bible Chapel in York Springs, PA and serves as a board member and certified mediator for MSAC.