By Mary Kay Turner
For hundreds of years February has been known for Valentine’s Day on the 14th. February is now also celebrated as Black History Month and Heart Health Month in addition to other designations. For all of these causes, good communication is essential.
A great gift to give to your spouse, children, parents, partner, siblings, coworkers, and friends is to listen. Listening is in the same category as hugs and smiles, as it requires time but no money to give it. A hug is a great gift–one size fits all, and it’s easy to exchange. Mother Teresa said, “We shall never know all the good that a simple smile can do.” Usually a smile stirs a smile in return and can create a long chain of smiles. Smiles are also helpful in facilitating communication, encouraging the other person to share thoughts.
Paul Tillich said, “The first duty of love is to listen.” Listening is the most important element in communication. Even in families that are functioning well there can sometimes be challenges in communication. It is important to hear every word that is said; for example, missing a “not” gives the opposite meaning to a sentence.
“The biggest problem in communication is we don’t listen to understand, we listen to reply. Listen first, understand second, then reply, if you must.” –Charles B. Lamb
Often people think about what they want to say while another person is speaking. Instead we need to listen carefully to what is being said.
You can use active listening techniques to be sure you understand what someone said.. To paraphrase you restate what you heard; you might say, “I heard you say….” Another technique is to empathize or check feelings. You could simply say, “You seem to be feeling….” Usually a person would correct you if you didn’t get it right.
Karl Menninger, of the Menninger family who founded the Menninger Clinic in Kansas, said, “Listening is a magnetic and strange thing, a creative force. The friends who listen to us are the ones we move toward, and we want to sit in their radius. When we are listened to, it creates us, makes us unfold and expand.” You can check this out by thinking about the people whose company you enjoy. Are they good listeners?
We hope that you will give your loved ones, colleagues, and coworkers the gift of listening this month and make listening a habit. in your interactions. This should improve your communication and help improve your life, especially if you listen and speak with a smile.
Watch for more information about Spring Mediation Training with Mediation Services of Adams County. It will be held Fri.-Sat., April 26-27 and May 3-4, Fridays 5-9, and Saturdays 9-5. The cost for the 22-hour training is $275 per person ($250 for early birds, with payment by April 5, 2019). The registration deadline is April 20, 2019. For more information, call 717-334-7312, or email firstname.lastname@example.org. You can also learn more about mediation or schedule a mediation for help in resolving conflicts with family members, neighbors, contractors, landlords, etc. Fees are economical, based on income.