Conflict Coaching is a new specialization being adopted by Community Mediation Centers across the country. With the advent of conflict management research and theory, Conflict Coaching has come into its own as a recognized practice in leadership training and MBA programs. It is frequently employed in government, higher education and business contexts. Hiring the services of a Conflict Coaching agency, such as many advertised online, can be prohibitively expensive. MSAC puts this valuable service within reach of local citizens who can benefit from an inexpensive opportunity to talk about serious conflict with a confidential listener whose skills combine both dispute resolution and coaching principles.
Although the well-prepared coach is a blend of personal consultant, trainer, advisor and motivator, he/she primarily encourages the disputant’s self-awareness and problem solving, just as mediators do. Therefore, Conflict Coaching differs from case to case, depending on the needs and objectives of an individual or group. Conflict Coaching is not designed to replace the attorney or the district magistrate but rather to encourage individuals to see a situation from all perspectives and consider a variety of options before taking strategic action. In the event that one’s adversary does not want to come to the mediation table, a conflict coach can assist by exploring alternative avenues of action.
Conflict Coaching is particularly useful in the case of local government bodies, which are locked, in seemingly insoluble conflicts without positive results. With so many small municipalities in the county, it is inevitable that conflicts will arise, but the spectacle of parties conducting verbal conflict full in the public eye creates distrust of local government. MSAC’s well-trained conflict coaches are able to provide an invaluable service to local government bodies as they deal with disagreements at various levels of importance and intensity.
Conflict Coaching is not expensive but operates on a sliding scale from $10 to $50 per session, depending on the income of an individual or organization. To seek the help of a MSAC Conflict Coach, call the MSAC help line at 717-334-7312 or e-mail firstname.lastname@example.org.